Tags: , | Posted by Admin on 9/8/2008 1:09 PM | Comments (0)

Before the interview

Your objectives

To obtain information about the company/position to see if you would like to continue with the interview process

To successfully answer the interview questions and prove that you are worthy of a face-to-face interview

To appropriately “close” the interview (express your interest and thank the interviewer)

Inquire about the rest of the interview process (timeline)

Have ready

Pen and paper, a computer(with fast internet :) ), your calendar. The job description and the resume and cover letter which you submitted. A list of your accomplishments which relate to the job you are discussing. Research you have done on the company, a short list of questions about the job. Prepare three to five key statements about your strengths and successes (also a few statements on your limitations and difficult situations you’ve encountered).Make sure you have a space set aside that is free of distractions. If you are taking the call on a cell phone, make sure you have strong reception. Know your comfort zone. Plan where you are going to sit (at a desk, table or couch).

Prepare responses to typical interview questions

Tell me about yourself. Why do you want to work for our company? What are your leadership skills? Give an example. What are your strengths and weaknesses? Tell about a time where you and a group were given a task and successfully completed it. What was your role? What was the result? Describe a time where you were faced with a high pressure or stressful situation. How did you handle it? Describe one work related mistake that you’ve made and what would you do differently? Are you willing to relocate? Travel? What would you like to know about us?

During the Interview

Who calls who?

If you have been asked to call at a specific time, call precisely at that time. Too early makes you appear overly eager. Too late shows lack of interest - excuses won't be tolerated. If you can't get through (manager busy), leave a message with the receptionist to show that you called at the right time. If you have been told that the hiring manager will call you - do not
expect the same rules to apply. They will call you when they can.

Call objectives

If the call is a straightforward screening call, the caller will likely ask about your experience, availability and related skills. Your strategy is to provide facts that support your resume, with some context about your performance. Make every effort to sound professional but also personable. Your goal is to secure an in-person interview with the person who has the authority to hire. Approach the call with that attitude.
Things to remember:
• When you answer the phone say: “Good Morning, Ms. X”.
• Sound interested, energetic and enthusiastic. Speak slowly and enunciate clearly.
• Enforce a dress code. Dressing in at least business casual attire will positively impact your
ability to focus on the interview. If you wear earrings, remove them before the call.
• Relax and be ready. Be sure to take the time to prepare for the interview.
• Smile. Smiling will project a positive image to the listener and will change the tone of your
voice.
• Don't use slang, jargon and don't swear.
• Avoid uh, er, um and like. This habit is especially noticeable on the telephone. It’s okay to
pause and take time to think - it’s better than saying empty “filler” words.
• Avoid simple yes or no answers.
• If you need time to think, say so.
• Focus on what you have to offer and can do. Be factual in your answers. Be prepared
to give a positive two minute summary of your professional career Rehearse this! Employers
hire people for what they can do for them.
• Be a good listener, don’t interrupt.
• Be careful of small talk.
• Take notes on long questions. This will help you remember all aspects you need to touch
on in your answer.
• Be comfortable with silence. The interviewer might be writing as you are speaking.
• After the interview, write down key words or interesting questions
This will help you prepare for the face-to-face interview

Ending the Interview

Closing the interview

Thank the interviewer (using their name) for their time and tell them that you are interested in the position (assuming that you are). Say you hope to be considered further and meet them in person. Ask about the next steps in the interview process as well as the hiring timetable. Follow up with a thank you note or email as soon as possible (for sure within one week).

If you are offered a face-to-face interview

Thank the interviewer and express your enthusiasm, and ask for details: When? Where? How to get there? (Are you responsible or will they pay for it?) With whom? What will the process be like?

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